In a business environment as volatile as in the 21st century, organizations are increasingly looking for employees who aren’t simply well trained, but are well equipped to deal with challenges. While workforce training is not a new subject, it has become even more important today because of the changing roles and responsibilities of employees in today’s workplace.
Known as worker enrichment, programs that add value to an employee’s skill set have gained tremendous importance because without them, a worker is unable to use his talent and knowledge to its fullest. Moreover, worker enrichment has also become a prime concern for organizations because as the roles and responsibilities of front line workers increase, training and enrichment make a team to face challenges and develops the attributes needed to handle unprecedented economic events.
Workforce Training Methods
Workforce enrichment and training falls under the category of Change Management because training is needed to bring about a change in the perceptions of skilled and unskilled workers. When taken through a series of training sessions, workers develop new ideologies and broaden their horizons to think beyond the typical framework that they have been following for years.
Therefore, the training and enrichment process does not stand in isolation. In fact, it is a tool used by executives of those companies who want to implement change and make sure that it is well accepted and adopted. Broadly speaking, there are two ways to train employees. They are:
1. Online Training
Online Training programs have now become common in the business world. These programs are structured such that employees take advantage of the Internet to learn new tricks, acclimatize new software and adopt new technologies that have been introduced in the firm.
To facilitate online training, change management companies build specific programs and often hire technical expertise as well to make sure that there are no loopholes in the training. Once workers have been trained, they should exhibit their skills by doing the same tasks in a much more efficient manner, using less resources and producing even better results.
2. Offline Training
Offline Training has been used in organizations since time immemorial. Every time a new worker is inducted or a new technology is introduced, experts hold workshops to walk the workers through the change. On the Job training is one of the best examples of offline training because it teaches through example.
When compared to online training, offline training presents efficiency challenges. For instance, with a computerized program teaching employees about a new software, less human resource is needed and the same goal can be accomplished in a shorter period of time as employees practice as they learn.
Moreover, online training is done with interactive technologies that include video and audio conferencing, thus improving the overall training experience.
What makes worker enrichment and training so essential is the all-encompassing nature of the training programs that is one of the strongest pillars to sturdy growth of the company offered by InfoTrinsic Solutions. Apart from giving employees technical and business related knowledge, enrichment exercises also shape personalities and inculcate the necessary characteristics that are needed to satisfy customer needs and make them feel cared for.